Refund policy

Birkcorner Return Policy

Returns made simple.

Shop confidently knowing you have 30 days after delivery to return your purchase. We provide free return shipping, no restocking fees, and fast refunds.

Return Window
30 Days

Counted from the day your order is delivered.

Return Shipping
Free

We provide a prepaid shipping label.

Refund Processing
5–7 Days

After your return reaches our warehouse.

Restocking Fees
$0

You'll never pay hidden return fees.

Return Eligibility

If your purchase isn't the right fit, you may return it within 30 calendar days of delivery. Items should be returned in clean, resalable condition and should not show signs of outdoor wear. Whenever possible, please include the original packaging.

Accepted for return: Wrong size, changed your mind, unwanted gift, incorrect item, or defective merchandise.

Defective or incorrect orders: We'll arrange a replacement or issue a full refund at no additional cost.

How Returns Work

  1. Contact our support team with your order number.
  2. We'll email you a prepaid return shipping label.
  3. Package your item and drop it off with the carrier.
  4. Once received and inspected, we'll process your refund or exchange.

Refund Information

  • No return shipping charges.
  • No restocking fees.
  • Refunds are issued to the original payment method.
  • Processing takes approximately 5–7 business days after inspection.
  • If you prefer another size or color, exchanges are available subject to inventory.

Need Help With a Return?

Our customer support team is here to answer questions, help with exchanges, or guide you through the return process.

Address

600 Congress Ave, Suite 1301
Austin, TX 78701
United States

Customer Support

support@birkcorner.com

+1 (347) 824-5644

Monday–Friday: 9:00 AM–6:00 PM CT
Saturday: 10:00 AM–2:00 PM CT

Response Time

Most emails are answered within one business day, and we're always happy to help resolve any issue quickly.