Contact information
We're here whenever you need us.
Whether you have a question before ordering, need help with an existing purchase, or want assistance with a return, our customer support team is ready to help.
Birkcorner
Footwear & Lifestyle Store
support@birkcorner.com
Best for order updates, returns and general questions.
+1 (347) 824-5644
Speak directly with our customer support team.
Visit or Write to Us
If you need to send correspondence or have questions regarding your order, you can reach us at:
600 Congress Ave, Suite 1301
Austin, TX 78701
United States
Customer Support Hours
Our support specialists are available during the following hours:
- Monday – Friday: 9:00 AM – 6:00 PM CT
- Saturday: 10:00 AM – 2:00 PM CT
- Sunday: Closed
Messages received outside business hours will be answered as soon as our team returns.
What Can We Help With?
Product information, sizing advice, colors and availability.
Shipping updates, tracking assistance and delivery questions.
Return requests, exchanges and refund assistance.
Partnership opportunities and general business communication.
Our Response Commitment
We aim to answer every customer inquiry as quickly as possible. Most emails received during business hours are answered the same day, and nearly all requests receive a response within one business day. Every message is reviewed by a member of our support team.